Patient Care Coordinator


The Patient Care Coordinator directs, supervises and coordinates scheduling and personnel related issues for the office. Applicants should be able to multi-task, have excellent written and verbal communication skills, and be detail-oriented. Applicants are expected to exercise initiative and prioritize changing situations in a calm and professional manner. This is a great opportunity for professionals with excellent customer service and strong computer skills. We want you if you are a warm and energetic person who will make our patients feel welcome.


Job responsibilities include, but are not limited to, the following:

•   Greeting patients and visitors in a prompt, courteous, and helpful manner

•   Serving as the primary contact person for issues concerning patient coordinator management

•   Answering telephones, taking messages, and directing calls to appropriate areas

•   Maintaining appointment schedule by following office-scheduling policies

•   Typing correspondence as directed; delivering mail, medical records, and other correspondence

•   Ensuring that office space, supplies, and assistance is provided and maintained appropriately for medical staff and patient care

•   Billing and following-up of assigned financial classes to ensure timely payment from insurance companies and patients

•   Verifying eligibility, benefits and appropriate co-payments to ensure that only covered services, less co-payments and adjustments, are paid

•   Resolving work problems to ensure quality patient service

•   Maintaining a neat and orderly work area


One year work experience in a medical office setting preferred

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